Contact Us
Contact Us
If you need to contact us you can use this form.
Do it Online
Want to know your balance, report a repair or update your contact details? You can do all of this and much more using your online account at MyWatmos
go to www.watmos.org.uk/mywatmos
Need help using MyWatmos?
Email us: info@watmos.org.uk Call us: 01922 471910 (Walsall) 0207 043 0670 (London)
For other ways to contact us, see below.
Our Offices
You can meet with us in-person if you require.
You can arrange an appointment to meet with a member of staff at our offices or at your home or attend a drop-in surgery on our estates.
Please note that if you visit one of our offices on an appointment-only day without arranging to do so in advance, you may not be able to see a staff member on that same day.
To arrange an appointment please call our Customer Services team on:
Walsall
116–120 Lichfield Street
Walsall
West Midlands
WS1 1SZ
Telephone: 01922 471910
General enquiries email: info@watmos.org.uk
Lambeth
163–165 Lambeth Walk
Kennington
SE11 6EE
Telephone: 0207 043 0670
General enquiries email: info@watmos.org.uk
Opening Hours
Monday to Friday: 9:00am to 5:00pm
For emergency repairs outside of normal office hours: 08000 662 742
Surgeries
For drop-in surgeries, housing staff hold weekly surgeries at the locations shown below, supported by our colleagues in the repairs/assets team. You can attend any of the surgeries without prior appointment.
London Estate Surgery Details
Ethelred Estate |
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163 - 165 Lambeth Walk Office London SE11 6EE |
Drop-in Surgery: Monday 2pm – 4pm & Wednesday 9.30am – 12.30pm (no appointment required) |
Magdalen Estate |
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1 Magdalen Lodge 81 Drewstead Road London SW16 1AX |
Drop-in Surgery: Tuesday 9.30am – midday & 2pm – 4pm (no appointment required) |
Thorlands Estate |
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Harry Caddick Community Centre 63 Lilford Road London SE5 9HN |
Drop in Surgery: Thursday 9.30am – midday & 2pm – 4pm (no appointment necessary) |
Walsall Housing Surgeries
Avenues Estate |
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Community Room 10 Second Avenue Brownhills WS8 6JJ |
Drop-in Surgery: Wednesday 10am to 12pm (no appointment required) |
Burrowes Street Estate |
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Richards House Burrowes Street Walsall WS2 8NN |
Drop-in Surgery: Tuesday 10am to 12pm (no appointment required) |
Chuckery Estate |
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2 Brookes House |
Drop-in Surgery: Monday 2pm to 4pm (no appointment required) |
Sandbank Estate |
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1a Clarke House Bloxwich Walsall WS3 2HF |
Drop-in Surgery: Monday and Thursday 10am to 12pm (no appointment required) |