Contact Us

Contact Us

Contact Us

If you need to contact us you can use this form.

Do it Online

Want to know your balance, report a repair or update your contact details? You can do all of this and much more using your online account at MyWatmos

go to www.watmos.org.uk/mywatmos 

myWATMOS   myWATMOS   myWATMOS

Need help using MyWatmos?

Email us: info@watmos.org.uk Call us: 01922 471910 (Walsall) 0207 043 0670 (London)

For other ways to contact us, see below.

Our Offices

You can meet with us in-person if you require.

You can arrange an appointment to meet with a member of staff at our offices or at your home or attend a drop-in surgery on our estates.

Please note that if you visit one of our offices on an appointment-only day without arranging to do so in advance, you may not be able to see a staff member on that same day. 

To arrange an appointment please call our Customer Services team on:

Walsall 

116–120 Lichfield Street
Walsall
West Midlands
WS1 1SZ

Telephone: 01922 471910
General enquiries email: info@watmos.org.uk

Lambeth 

163–165 Lambeth Walk
Kennington                                     
SE11 6EE

Telephone: 0207 043 0670
General enquiries email: info@watmos.org.uk

Opening Hours

Monday to Friday: 9:00am to 5:00pm

For emergency repairs outside of normal office hours: 08000 662 742

Surgeries

For drop-in surgeries, housing staff hold weekly surgeries at the locations shown below, supported by our colleagues in the repairs/assets team. You can attend any of the surgeries without prior appointment.

London Estate Surgery Details

Ethelred Estate, London

Ethelred Estate

163 - 165 Lambeth Walk Office
London  
SE11 6EE

Drop-in Surgery: Monday 2pm – 4pm &

Wednesday 9.30am – 12.30pm

(no appointment required)

Magdalen Estate, London

Magdalen Estate

1 Magdalen Lodge
81 Drewstead Road
London
SW16 1AX

Drop-in Surgery: Tuesday 9.30am – midday & 2pm – 4pm

(no appointment required)

Thorlands Estate, London

Thorlands Estate

Harry Caddick Community Centre
63 Lilford Road
London
SE5 9HN

Drop in Surgery: Thursday 9.30am – midday & 2pm – 4pm

(no appointment necessary)