Gas Safety
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To report a gas leak or carbon monoxide e mergency, call the National Gas Emergency Service for free immediately on 0800 111 999 – 24 hours a day. You can also call us to report a gas leak. Walsall: 01922 471 910 London: 0207 043 0670 Emergency out of hours: 0800 066 2742 |
Gas safety is important to everyone. So, it’s no surprise that gas safety is everyone’s responsibility – both ours, and yours too. We work in partnership with our appointed Gas Safe registered contractors to carry out regular maintenance, servicing and safety checks on gas appliances we’ve provided including pipework, flues, boilers and fires for your home.
We’re committed to providing you with a safe environment to live in. To ensure your home is safe and warm, we need to service your gas appliances every year. These checks only take about an hour, they are free and are essential to keeping you and your home safe. By law, we must carry out a gas safety check in every home with a gas supply once a year.
As it’s a legal requirement for us to carry out these checks you must allow us into your home. If we cannot get access to complete these essential checks then we will have to start legal action to get a Court Order to gain entry, as failure to allow us access is a breach of your tenancy agreement.
How will I know when the gas service is due?
If you have a gas appliance such as a gas fire or boiler fitted by Watmos, we will write to you when it’s time for the service and our qualified gas contractors will arrange a convenient time to visit your home.
Once the service is complete, we will give you a copy of the gas certificate confirming the appliance is safe to use. The contractor will also check your smoke detectors and CO2 detector, if you have one to make sure they’re working properly.
If no one is at home when our contractor calls to carry out the service, they will leave a card asking you to contact them and make another appointment. If they cannot gain access a second time, we will begin our formal process. This may lead to court action and could cost you money.
Servicing your own Gas Appliances
You are responsible for carrying out gas safety checks on all appliances that belong to you. This includes things such as gas cookers, ovens and hobs. We recommend that you get your gas appliances serviced, and safety checked regularly by a Gas Safe registered engineer.
Remember, gas safety checks can save lives.
Don’t put it off or take any chances. Do not attempt to carry out the work yourself.
Make sure you get a qualified and suitable engineer to carry out the work on your gas appliances.
You can find and check an engineer at https://www.gassaferegister.co.uk/ or call 0800 408 5500.
For further information you can read our Gas Safety policy or please contact us.