Dear Resident
Over the summer we’ve held meetings on services across our Lambeth estates. We listened to your feedback on our housing and estate services, repairs and community activities. We heard clearly you want to see improvements, particularly on repairs and customer service. As well as a range of community activities for all residents.
We’re holding two meetings on Wednesday 27 th November at 1.30 to 3.00pm or Thursday 28th November 6.30 to 8.00 pm both at Harry Caddick Centre Thorlands Estate.
The purpose of the meeting is to present and discuss our action plan for change . We also hope to engage a few residents in meeting regularly to help us monitor and scrutinise our work and progress.
Light refreshments will be served.
Resident Voice
What is the Resident Voice?
Your opinions are important and valued by us and we want to ensure all our residents have opportunities to have their voices heard.
The Resident Voice is a way of giving your views on a variety of things that are important to you, fitted around your needs and time. You can be involved as little or as much as you want and provide your feedback in a number of ways.
The Resident Voice is an informal way for you to engage with Watmos across a wide range of issues through various communication channels which suit you.
We are keen to have your input on areas such as;
- how Watmos delivers services to you
- shaping our policies & processes
- scrutinising (checking and challenging) our performance as a housing provider
- how we communicate with residents for example checking customer leaflets and documents are clear and easy to understand
- taking part in more estate-based roles such as estate walkabouts or being an Environmental (Green) Ambassador for your neighbourhood
Your time is precious to us and we want to show our gratitude. Every year all Resident Voice members will be entered into a prize draw to win one of two £100 vouchers.
If you would like to join the Resident Voice click here |
For more information, please contact our Resident Involvement team by email: community@watmos.org.uk or contact us