Report a Repair Form
In an Emergency (Outside Office Hours) please call 08000 662 742
If you smell gas, call National Grid (Gas) immediately on 0800 111999.
Before you phone or e-mail your local office about a repair, please:
- Collect as much information about the repair as you can, and help us get your problem fixed quickly
- Think about when someone can be at home to allow the operative in to do the work. A responsible adult must be in the home while the repair is being carried out.
More information on Reporting a Repair